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SHIPPING INFORMATION:

NOTE: If your order totals more than $75.00, your shipping charge will not show up on the shopping cart check-out page correctly. Our webmaster is fixing this but for right now, check the chart below under "Regular" to see what you will be charged.

HOW DO WE SHIP? AlterYears ships three ways: 

      REGULAR Shipping: These orders generally go US Postal Service Priority Mail or Ground (if a large order). You will normally receive your order within 2-3 weeks.

      RUSH Shipping: Goes Priority Mail or FedEx 2nd day air, gets priority handling,  leaves us within 2 working days and takes 2-3 days more to reach you for a total of 3-5 working days.

      EXPRESS Shipping: Goes FedEx  or Express Mail overnight. If the order is received by noon Pacific time we will make every effort possible to get it out the same day so it will reach you the next day. If you need Saturday delivery, we will use USPS Express Mail. For some locations, only two-day service is available.

RUSH and EXPRESS Shipping are available in the Continental USA only. Street address required for delivery. Subject to merchandise availability.  While we make every effort to expedite your shipment, we cannot absolutely guarantee delivery. If your need is urgent, call us to discuss your shipping options.

RUSH/EXPRESS surcharges: If you select "Rush" or "Express" the shipping charge will be more than is shown on the shopping cart check out.  For RUSH orders, a $10 surcharge will be added to your total. For EXPRESS service, there is a $25 surcharge on top of the regular shipping expense. These surcharges are added to your invoice at the time of shipping.  RUSH and EXPRESS services are not guaranteed, though we do our best to oblige.

NEED YOUR ORDER FAST? If you need faster service than two weeks, you will need to call/fax your order in to us to insure your order is handled quickly. Please phone us at (626) 569-9919 or fax us at (626) 569-9909 to place your order.

SHIPPING & HANDLING CHARGES:

Continental USA:

Order Subtotal equal to:              Regular             Rush              Express 

Under $20.00                                  $ 5.50             + $10           +  $25

$20.01-$35.00                                  $ 6.98            + $10            + $25

$35.01-$50.00                                  $ 8.50            + $10             + $25

$50.01-$65.00                                  $ 9.50             + $10             + $25

$65.01-$75.00                                  $11.50             + $10            + $25

$75.01-$85.00                                  $12.98            + $10            + $25

$85.01-$100.00                                 $14.98            + $10            + $25

$85.01-$100.00                                $14.98            + $10             + $25

Over $100  = 15% of order subtotal

INTERNATIONAL SHIPPING: We use US Mail for our international orders. Surface orders ship first class mail or parcel post if too heavy for first class. Airmail orders ship International Priority Mail.

CANADA

Surface: USA rate above times 1.5

Airmail: USA rate above times 2

EUROPE

Surface: USA rate above times 2.5

Airmail: USA rate above plus $20

AUSTRALIA/ NEW ZEALAND:

Surface: USA rate above times 2.5

Airmail: USA rate plus $25

Other International Destinations:

Contact us for details.


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